Privacy & Policy
At Alpha One Aviation Support Services, we are committed to protecting the privacy and confidentiality of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when providing aviation support services for business aviation, private operators, government delegations, and diplomatic missions operating to Mongolia during COP17.
When you contact us or request our services, we may collect the following information:
- Full name
- Company or organization name
- Phone number
- Email address
- Flight details and operational requirements
- Passenger or crew information provided for operational coordination
- Billing and invoicing details
- Any documents or permits required for aviation support services
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Website usage data
We use the collected information for the following purposes:
- Coordinating aviation support and ground handling services
- Processing permits, clearances, and operational requests
- Communicating with clients regarding flight operations and service updates
- Providing customer support and responding to inquiries
- Improving our website and service quality
- Complying with legal, regulatory, and aviation authority requirements
We understand the importance of confidentiality in aviation operations, especially for private, government, and diplomatic flights. All operational details, passenger information, and related documentation are handled with strict confidentiality and are only accessed by authorized personnel.
We do not sell or rent personal information to third parties. Information may only be shared when necessary with:
- Aviation authorities and airport operators
- Ground handling providers and operational partners
- Government agencies or legal authorities when required by law
All third parties involved are expected to maintain strict confidentiality standards.
We implement appropriate technical and organizational measures to protect information from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
- Cybersecurity threats
We retain information only for as long as necessary to fulfill operational, legal, and regulatory requirements related to aviation services and COP17 operations.
You may have the right to:
- Request access to your personal data
- Request correction or updating of information
- Request deletion of data where legally permitted
- Inquire about how your data is being used
Alpha One Aviation Support Services reserves the right to update this Privacy Policy at any time. Any revised version will be published on our website, and continued use of our services constitutes acceptance of the updated policy.
For any questions or requests regarding this Privacy Policy, please contact us through the official communication channels provided on our website.
+976-70114005